Hyatt Paris Madeleine

The room was fine. The staff were courteous and professional. The room service breakfast was excellent.

I arrived at the hotel in Paris at 6.15pm from London. My suite booked through you was not available when I arrived because the guests had gone out for the day and not come back. They had apparently told the hotel they would return at 7pm. Then they would pack and leave and then the suite would have to be cleaned. No other suites were available and I was asked to wait. I refused, pointed out that I had a contractual right to a room which had been breached and demanded a room instead, which I was given for 450 Euros, before taxes. I am extremely annoyed that the room I had booked was unavailable more than three hours after the contracted time and would not have been available until six hours after the contracted time, if at all.

The hotel is far from champs

Lovely staff, very professional, discreet and helpful.

For a business hotel, business center consists in only one computer bugging constantly and one home printer that could never work despite the helpful staff trying to help. Internet, that one would expect to be included in the room rate in a business hotel - comes on top at a pretty expensive rate. However, without being prompted for it, staff removed it from the bill because of the "business center" failures.

The rooms could be a little more comfortable for the classification of the hotel. Helpful staff and good location. A bit expensive but everything in Paris is expensive .........

I recommend the hotel to anyone who wants to go to Paris

Nice hotel, big rooms but it is kinda old now. Liked the restaurant at the lobby - really cozy!

The location is fantastic, and the service is 5 stars.

The rooms are too small

- light with sign "don't disturb"; - morning newspapers;

- the bussiness room/Internet is always busy; - the lamp on the bed's table fall down several times per night; - this is no possibility to swith off the night light

The service at the Hyatt Regency Paris - Madeleine was absolutely superb! From the minute we pulled up outside in our taxi we were greeted by staff who were professional, warm and helpful. Our stay was enhanced by the staff we dealt with and we would not hesitate in recommending the hotel to all our friends and business associates, and will always stay at the Hyatt next time we are in Paris.

The only negative comment I could make was the room was a little small and I have stayed in the hotel before and I had quite a large room so the room size did surprise me a little.

Comfort of the rooms very poor

Excellent staff..excellent hospitality...i never seen before any 5 star hotels at paris...

Very nice hotel nestled in middle of blvd mlsherbes. Very clean, a bit small but glitzy..for it's middle eastern and Russian clientele...all black and gold interiors. Very quiet and peaceful place. Try to have corner room ending in 01 overlooking courtyard or rather glass covered lobby.

Very helpful and friendly staff

I didn't feel comfortable in the room. It was very small, and the curtains let a lot of daylight in but prevented the window from opening.Not a very good deal at 450 euro' s.

I liked the location of the hotel, the staff was very friendly. The hotelroom was clean and very well decorate If you have a room at the courtyard side, it is very quiet, even in the middle of the centre.

The beds are very very small, a double bed is not whatbwe understand as a double bed, you have to besure to have a twin bed. The standard rooms are small and dark, you can hardly see what sort of wearhter it is outside.

In the 4 nights that we stayed we liked everything about this hotel, particularly and without exception, the warmth and attentiveness of all the staff. The hotel interior was simply stunning, but still cosy, whilst the bedrooms were impeccably clean and fully functional. Buffet breakfasts were delicious, as were both lunch and dinner which we had once. We shall definitely visit again when we return to Paris, and will not hesitate to recommend this hotel to all our friends.

The beds could be a little less firm perhaps, but this will in no way stop our return.

What an amazing experience.....probably the most memorable stay we ever had!We will use the Hyatt group in all our future travels.THANK You very much......